2500 N Annie Glidden Rd
Audience: PS&J Clients / PSAP Administrators and Personnel
Product Line: ONESolution and RapidSOS
Fee: No Charge
Instructor: Troy Cordell, RapidSOS and Nanette Anderson, SUGA President-Elect Rock Island County ETSB
- AM – Have you deployed RapidSOS RapidLite in your Emergency Communications Center yet? This powerful presentation on what 9-1-1 telecommunicators can see for fast and accurate location when an enabled smartphone calls 9-1-1 in your jurisdiction is life-saving, not only for the callers but the telecommunicator!
- PM – Round Table Discussion to share your challenges and resolutions with One Solution PS&J
About RAPIDSOS Presenter:
Troy Cordle – Troy has over 17 years in Public Safety, in addition to 6 years in the U.S. Army. After the military Troy was voted into the local fire department on September 11, 2001 (a surreal introduction to say the least). After achieving Firefighter 1 and EMT certifications he took a position as a 911 Dispatcher in 2003. Troy left the headset in 2016 to serve as the Nebraska State 911 Field Coordinator to prepare Nebraska for the transition to NG911 and develop training, standards, and certification for telecommunicators across the state. Now serving as a RapidSOS Customer Success Manager for 12 states, his focus remains the same, training, PSAP support, and the advancement of RapidSOS lifesaving solutions to every PSAP.